Please read the following information before taking steps to claim your prize.
You must be 19 years of age or older to enter OLG Slots & Casinos to claim your lottery prize.
Once received at OLG, winning tickets and tickets that are damaged cannot be returned to the claimant. Prize winnings cannot be assigned, transferred, lent, sold or otherwise directed to third parties by prize winners.
For greater specificity, all prize winnings will be paid directly to the prize winner (as determined by OLG).
As part of OLG's prize payment protocol, OLG reserves the right to subject any person having any involvement with a winning ticket prior to the submission of a prize claim to the same requirements as the person(s) claiming the prize.
These requirements may include, but are not limited to, providing valid government issued photo identification, participating in a face-to-face interview, and completing the " Fill in the required information on the front and back of the ticket (print clearly).
Do not put additional writing or markings on your tickets as this can increase the time it takes OLG to process your prize claim. Wins less than $10,000 require one piece of valid ID from the above list.
Wins $10,000 and over require two pieces of valid ID, one of which must include a photo of the claimant and date of birth.
The second piece of ID may include any from the above list or: If you choose to provide an Ontario Health Card for identification purposes, do not submit a copy of an Ontario Health Card without completely blacking/blocking out the health number prior to copying and sending to the OLG.
Where photocopies of government issued identification (i.e. Retailers have the option to pay up to $999.90 (as long as they have the cash available).
Driver's Licence) are submitted for identification purposes, this information will be securely destroyed after verification of your identification has been completed. Winning tickets within a multiple draw If you still have draws remaining on your winning LOTTO ticket, you will be provided with an Exchange Ticket from the lottery terminal. Winning tickets submitted at OLG Slots & Casinos will be couriered to the OLG Prize Centre for processing. OLG's goal is to ensure that the right prize is paid to the right person(s) every time.
There are times when ownership of a lottery prize is disputed by the claimants and other parties.